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Best practices

Writing good user stories

By on 03/03/2025

Well-defined user stories are essential for Agile development. Let’s explore why they matter, common challenges, best practices, and how to write better stories effortlessly

Writing a user story

Writing Clear Stories & Acceptance Criteria: The Foundation of Agile Success

User stories are the backbone of agile development. They define what needs to be built, for whom, and why. When written well, they:

  • Ensure a shared understanding between stakeholders, developers, and testers.
  • Help teams deliver value incrementally by focusing on user needs.
  • Act as a contract for quality—acceptance criteria define the conditions for success.

A well-written user story follows the INVEST principle:

✅ Independent – Can be developed in isolation.

✅ Negotiable – Open to discussion and refinement.

✅ Valuable – Delivers value to the user.

✅ Estimable – Detailed and small enough to estimate effort.

✅ Small – Fits within a sprint.

✅ Testable – Has clear acceptance criteria.

Example of a well-written story:

As a user, I want a button so I can reset my password.

Acceptance Criteria:

  1. The user enters their email and receives a reset link.
  2. The link expires after 24 hours.
  3. The user can set a new password that meets security requirements.

This story is very clear on the Who, What and Why. The acceptance criteria provide additional detail without cluttering the story while also serving as clear test criteria.

Challenges in Writing Clear Stories in Practice

Despite a fairly simple recipe for the creation of good user stories, many teams struggle to do so. Backlogs in every day projects often suffer from:

Vague or Unclear Requirements

Stories are too broad or lack context.

“As a user, I want a better login experience.” (Too vague!)

“As a user, I want a button so I can reset my password.”

Ambiguous Acceptance Criteria

Missing edge cases or unclear success conditions.

“The system should be fast.” (How fast?)

“The password reset link should be sent within 5 seconds of the request.”

Duplicate Stories

When the same story is rewritten in different words, it becomes difficult to detect redundancies.

❌ Inconsistent formats make it harder to spot duplicate stories:

  • “As a user, I want to be able to reset my password so I can always regain access.”
  • “As a user, I want a function so I can reset my password if I accidentally forget it.”

✅ Standardizing story structure makes it easier to detect similarities:

  • “As a user, I want a button so I can reset my password.”
  • “As a user, I want a function so I can change my password.”

Stories missing Non-Functional Requirements

Performance, security, and UX aspects often get ignored.

✅ Determine and use a Definition of Ready to ensure that every story includes necessary details before implementation.

Consequences of Poorly Written Stories

Failing to write clear stories and acceptance criteria has serious consequences for agile teams:

No Estimation or Unreliable Estimation

  • If a story lacks clarity, teams struggle to estimate effort accurately.
  • Missing details or vague descriptions lead to guesswork, making sprint commitments unreliable.

Unreliable Planning & Forecasts

  • Poor estimations result in inaccurate sprint planning and unpredictable release cycles.
  • Teams either overcommit or underdeliver, leading to missed deadlines and frustrated stakeholders.

Loss of Discipline

  • When sprints frequently fail due to unclear stories, the team loses trust in sprint planning.
  • Sprint rituals like planning, retrospectives, and reviews become less meaningful, reducing team engagement.

Losing Track of Value Creation & Predictability

  • Without well-defined stories, it becomes difficult to track progress toward business goals.
  • Teams shift from delivering value to simply completing tasks, reducing the impact of agile methodologies.

How Backlogic Helps You Write Better Stories

Backlogic ensures clarity, structure, and consistency in user stories, making it easier for teams to estimate, plan, and deliver value predictably.

AI Storywizard: From Idea to Clear User Story in Seconds

  • The AI Storywizard takes a few pointers as input and suggests a well-structured user story, matching your project's goals and existing backlog.
  • It automatically links the story to underlying data, distilling key elements:
    • Actor (Who) – The user or role benefiting from the feature.
    • Class (What) – The core functionality being implemented.
    • Process (Why) – The reason behind the feature and how it contributes to business goals.
  • Prevents duplicate stories by checking input against existing stories using semantic analysis.
  • Determines the correct item type by analyzing input for features, actions, or problem descriptions.

AI-Powered Detail Panel: Everything in One Place

A user-friendly detail panel organizes all relevant story details, including:

  • Description – A clear, concise summary of the feature.
  • Estimation – Aids in defining story complexity and effort.
  • Rationale – Ensures alignment with business and user goals.

AI-powered functions help teams write and improve descriptions and acceptance criteria, ensuring they:

  • Adhere to the project’s Definition of Ready.
  • Follow best practices in Agile project management.

With Backlogic, writing and detailing clear stories is effortless, reducing miscommunication and ensuring teams stay focused on delivering value, not just completing tasks.